Apple Watch Series 7

When flight mode is turned on, all wireless Apple Watch connections are turned off, including the mobile network connection.

Solution: Turn flight mode on or off

Slide your finger upwards starting from the bottom of the screen.

Press the flight mode icon to turn the function on or off.

Press the Digital Crown to return to the home screen.

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If your Apple Watch is overloaded, you won't be able to make any calls. It may help restarting it.

Solution: Restart your Apple Watch

Press and hold the Digital Crown.

At the same time, press and hold the Side button until your Apple Watch is restarted.

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The network coverage may differ from area to area. In certain areas it may so low that it's not possible to make calls.

Solution: Check our network coverage maps for coverage information and to confirm expected signal strength and speeds in your area.
If you've checked the map and aren't getting reception, but think you should be, we need to know about it. Please complete our coverage feedback form on the same page.

If there's a general problem making phone calls in a certain area, it may be be due to a temporary network error.

Solution: Try making a call later or when you're in another area. Check our Service Status Page for any scheduled or unexpected events, such as maintenance work or outages that may affect your Telstra services.

If you have problems making a call to a specific number, the error may be at the receiving end.

Solution: Try making a call to another number.

If you try to make calls to or from foreign countries, roaming needs to be activated on your service.

Solution: From 12 May 2015, International Roaming is automatically active on new Telstra mobile services. Please visit our web page for more information.

If your number has been suspended, you'll be notified when you try to make a call.

Solution: Contact us for further assistance.