BlackBerry Z10

Choose another device

Browse via device topic

Restore factory default settings

Before updating your phone's software, it's recommended that you back up the phone memory. Click here for information on how to back up the phone memory.
All phone data will be deleted. Data on your SIM isn't deleted.

Slide your finger down the display starting from the top edge of your phone.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra