BlackBerry Z10

Choose another device

Browse via device topic

I can't play music

If you can't play music on your phone, there may be several causes of the problem.

Solution: Check that the headset is correctly connected or try again with another headset.

Solution: Try playing another type of audio file.

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra