Delete email configuration

If you have problems sending and receiving email, you can delete the email configuration and then create it again. Follow these instructions to delete an email configuration.

BlackBerry Z10
BlackBerry Z10
  • 1
    Find "Accounts"
    • Slide your finger down the display starting from the top edge of your phone.
    • Press Settings.
    • Press Accounts.
  • 2
    Delete email configuration
    • Press the required email account.
    • Press Delete.
    • Press Delete to confirm.
  • 3
    Exit
    • Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.