Restore factory default settings
If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.
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1Find "Reset phone"
- Slide your finger down the display starting from the top edge of your phone.
- Press the settings icon.
- Press Backup & reset.
- Press Reset phone.
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2Restore factory default settings
- Press Erase all data to turn deletion of all files on or off.
- Press OK.
- Press OK to confirm.
- Wait a moment while the factory default settings are restored.
- Follow the instructions on the display to set up your phone and prepare it for use.