Personal Home Support Centre Device Guides HTC Desire 626 Internet & entertainment I can't install an app

HTC Desire 626

Android 5.1
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I can't install an app

Your Google account payment information is incorrect
There's not enough memory on your phone
The selected app isn't available in your country

Install apps from Google Play

Press the main menu icon.
Press Play Store.
Press Google play.
Key in the name or subject of the required app and press enter.
Press the required app.
Press INSTALL.
Press ACCEPT.
Press the Home key to return to the home screen.
  • 1
    Find "Play Store"
    • Press the main menu icon.
    • Press Play Store.
  • 2
    Find app
    • Press Google play.
    • Key in the name or subject of the required app and press enter.
  • 3
    Install app
    • Press the required app.
    • Press INSTALL.
    • Press ACCEPT.
      If you've selected a paid app, press the price to install the app.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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Your Google account hasn't been activated on your phone

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.

No