Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

HTC One M9
HTC One M9
HTC One M9
  • 1
    Find "Reset phone"
    • Slide your finger down the display starting from the top edge of your phone.
    • Press the settings icon.
    • Press Backup & reset.
    • Press Reset phone.
  • 2
    Restore factory default settings
    • Press OK.
    • Press OK to confirm.
    • Wait a moment while the factory default settings are restored.
    • Follow the instructions on the display to set up your phone and prepare it for use.