I can't receive any voice calls

Cancel all diverts

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call forwarding.
Press the required divert type.
Press DISABLE.
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Call.
    • Press Call forwarding.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press DISABLE.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.