Personal Home Support Centre Device Guides LG G5 Messaging & email Set up your phone for Telstra Mail

LG G5

Android 6.0
Back to section Messaging & email

Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for Exchange email

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press General.
Press Accounts & sync.
Press ADD ACCOUNT.
Press E-mail.
Press Other.
Press the field below
Press the field below
Press MANUAL SETUP.
Press IMAP4.
Press NEXT.
Press the field below
imap.telstra.com
Press the drop down list below
Press SSL (Accept all certificates) to turn on the function.
Press the field below
993
Press the field below
Press NEXT.
Press the field below
smtp.telstra.com
Press the drop down list below
Press SSL (Accept all certificates) to turn on the function.
Press the field below
465
Press the indicator next to
Press the field below
Press the field below
Press NEXT.
Press the field below
Press the field below
Press DONE.
Press the Home key to return to the home screen.
  • 1
    Find "Accounts & sync"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press General.
    • Press Accounts & sync.
  • 2
    Create new email account
    • Press ADD ACCOUNT.
    • Press E-mail.
    • Press Other.
  • 3
    Key in email address and password
    • Press the field below "E-MAIL ADDRESS" and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
    • Press MANUAL SETUP.
  • 4
    Select server type
    • Press IMAP4.
    • Press NEXT.
  • 5
    Enter incoming server
    • Press the field below "IMAP4 SERVER" and key imap.telstra.com.
  • 6
    Turn on encryption of incoming email
    • Press the drop down list below "SECURITY TYPE".
    • Press SSL (Accept all certificates) to turn on the function.
  • 7
    Enter incoming port
    • Press the field below "PORT NUMBER" and key 993.
  • 8
    Enter username
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press NEXT.
  • 9
    Enter outgoing server
    • Press the field below "SMTP SERVER" and key smtp.telstra.com.
  • 10
    Turn on encryption of outgoing email
    • Press the drop down list below "SECURITY TYPE".
    • Press SSL (Accept all certificates) to turn on the function.
  • 11
    Enter outgoing port
    • Press the field below "PORT NUMBER" and key 465.
  • 12
    Turn on SMTP authentication
    • Press the indicator next to "Sign-in required" to turn on the function.
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
    • Press NEXT.
  • 13
    Enter email account name
    • Press the field below "ACCOUNT NAME" and key in the required name.
  • 14
    Key in sender name
    • Press the field below "YOUR NAME" and key in the required sender name.
    • Press DONE.
  • 15
    Return to the home screen
    • Press the Home key to return to the home screen.