LG K4 (2017)

Android 6.0

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I can't start my phone

Turn use of phone lock code on or off

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Display.

Press Lock screen.

Press Select screen lock.

Press Pattern.

Press NEXT.

Slide your finger across the screen to connect at least four points and press NEXT.

Repeat the selected phone lock code and press CONFIRM.

Key in a four-digit PIN and press NEXT.

Key in your PIN again and press OK.

Press the required setting.

Press OK.

Press Select screen lock.

Press None.

Press REMOVE.

Press the Home key to return to the home screen.

1
Find "Select screen lock"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Display.
- Press Lock screen.
- Press Select screen lock.
2
Turn on use of phone lock code
- Press Pattern.
- Press NEXT.
- Slide your finger across the screen to connect at least four points and press NEXT.
- Repeat the selected phone lock code and press CONFIRM.
- Key in a four-digit PIN and press NEXT.
- Key in your PIN again and press OK.
- Press the required setting.
- Press OK.
3
Turn off use of phone lock code
- Press Select screen lock.
- Press None.
- Press REMOVE.
4
Return to the home screen
- Press the Home key to return to the home screen.

Did this solve your problem?

The phone lock code is turned on

Turn use of phone lock code on or off

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Display.

Press Lock screen.

Press Select screen lock.

Press Pattern.

Press NEXT.

Slide your finger across the screen to connect at least four points and press NEXT.

Repeat the selected phone lock code and press CONFIRM.

Key in a four-digit PIN and press NEXT.

Key in your PIN again and press OK.

Press the required setting.

Press OK.

Press Select screen lock.

Press None.

Press REMOVE.

Press the Home key to return to the home screen.

1
Find "Select screen lock"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Display.
- Press Lock screen.
- Press Select screen lock.
2
Turn on use of phone lock code
- Press Pattern.
- Press NEXT.
- Slide your finger across the screen to connect at least four points and press NEXT.
- Repeat the selected phone lock code and press CONFIRM.
- Key in a four-digit PIN and press NEXT.
- Key in your PIN again and press OK.
- Press the required setting.
- Press OK.
3
Turn off use of phone lock code
- Press Select screen lock.
- Press None.
- Press REMOVE.
4
Return to the home screen
- Press the Home key to return to the home screen.

Did this solve your problem?

Your phone is locked to Telstra

The SIM is faulty

Your SIM has been permanently blocked

The entered PIN is incorrect

Your phone is network locked to another operator

You're asked to key in the PUK