Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for IMAP email

Press Settings.
Press General.
Press Accounts & sync.
Press ADD ACCOUNT.
Press E-mail.
Press Other.
Press the field below
Press the field below
Press NEXT.
Press IMAP4.
Press NEXT.
Press the field below
imap.telstra.com
Press the drop down list below
Press SSL (Accept all certificates).
Press the field below
993
Press the field below
Press NEXT.
Press the field below
smtp.telstra.com
Press the drop down list below
Press TLS.
Press the field below
465
Press the indicator next to
Press the field below
Press the field below
Press NEXT.
Press Sync schedule.
Press the required setting.
Press NEXT.
Press the field below
Press the field below
Press DONE.
Press E-mail.
Press Email settings.
Press the required email account.
Press the indicator next to
Press the indicator next to
Press the Home key to return to the home screen.
  • 1
    Find "Accounts & sync"
    • Press Settings.
    • Press General.
    • Press Accounts & sync.
  • 2
    Create new email account
    • Press ADD ACCOUNT.
    • Press E-mail.
    • Press Other.
  • 3
    Enter email address
    • Press the field below "E-MAIL ADDRESS" and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 4
    Enter password
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
    • Press NEXT.
  • 5
    Select server type
    • Press IMAP4.
    • Press NEXT.
  • 6
    Enter incoming server
    • Press the field below "IMAP4 SERVER" and key in imap.telstra.com.
  • 7
    Turn on encryption of incoming email
    • Press the drop down list below "SECURITY TYPE".
    • Press SSL (Accept all certificates).
  • 8
    Enter incoming port
    • Press the field below "PORT NUMBER" and key in 993.
  • 9
    Enter username
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press NEXT.
  • 10
    Enter outgoing server
    • Press the field below "SMTP SERVER" and key in smtp.telstra.com.
  • 11
    Turn on encryption of outgoing email
    • Press the drop down list below "SECURITY TYPE".
    • Press TLS.
  • 12
    Enter outgoing port
    • Press the field below "PORT NUMBER" and key in 465.
  • 13
    Turn on SMTP authentication
    • Press the indicator next to "Sign-in required" to turn on the function.
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
    • Press NEXT.
  • 14
    Select setting for email synchronisation
    • Press Sync schedule.
    • Press the required setting.
    • Press NEXT.
  • 15
    Enter email account name
    • Press the field below "ACCOUNT NAME" and key in the required name.
  • 16
    Key in sender name
    • Press the field below "YOUR NAME" and key in the required sender name.
    • Press DONE.
  • 17
    Turn email notifications on or off
    • Press E-mail.
    • Press Email settings.
    • Press the required email account.
    • Press the indicator next to "New e-mails" to turn the function on or off.
  • 18
    Turn on email synchronisation
    • Press the indicator next to "Auto-sync email" to turn on the function.
  • 19
    Return to the home screen
    • Press the Home key to return to the home screen.