Set up your phone for Exchange email

You can set up your phone to send and receive email from your Exchange email account, such as your work email. Follow these instructions to set up your phone for Exchange email. Remember, you need to set up your phone for internet.

Select an alternative email configuration:
- Set up your phone for PO3 email
- Set up your phone for web-based email
- Set up your phone for Telstra Mail

Nokia Lumia 920
Nokia Lumia 920
Nokia Lumia 920
  • 1
    Find "email+accounts"
    • Slide your finger left on the display.
    • Press Settings.
    • Press email+accounts.
  • 2
    Create new email account
    • Press add an account.
    • Press advanced setup.
  • 3
    Enter email address
    • Press the field below Email address and key in your email address.
  • 4
    Enter password
    • Press the field below Password and key in the password for the server.
    • Press next.
  • 5
    Select account type
    • Press Exchange ActiveSync.
  • 6
    Enter username
    • Press the field below Username and key in your username.
  • 7
    Enter domain
    • Press the field below Domain and key in the domain.
  • 8
    Enter server name
    • Press the field below Server and key in the server name.
  • 9
    Turn SSL encryption on or off
    • Press Server requires an encrypted (SSL) connection to turn SSL encryption on or off.
    • When the box next to the menu item is ticked (V), the function is turned on.
  • 10
    Enter email account name
    • Press the field below Account name and key in a name for the email account.
  • 11
    Select setting for synchronisation
    • Press the field below Download new content.
    • Press the required period or manually.
    • Please note: Each time your phone connects to the server to synchronise, data charges will apply.
  • 12
    Select period for retrieving email
    • Press the field below Download email from.
    • Press the required period or any time.
  • 13
    Select data types
    • Press Email, Contacts, Calendar and Tasks to turn synchronisation of each data type on or off.
    • When the box next to the menu item is ticked (V), synchronisation for the required data type is turned on.
  • 14
    Activate email account
    • Press sign in.
    • Wait while the email account is activated.
  • 15
    Exit
    • Press the Home key to return to standby mode.