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Nokia Lumia 920

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Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for PO3 email
- Set up your phone for web-based email
- Set up your phone for Exchange email

Nokia Lumia 920
Nokia Lumia 920
Nokia Lumia 920
  • 1
    Find "email+accounts"
    • Slide your finger left on the display.
    • Press Settings.
    • Press email+accounts.
  • 2
    Create new email account
    • Press add an account.
    • Press advanced setup.
  • 3
    Enter email address
    • Press the field below Email address and key in your Telstra email address.
  • 4
    Enter password
    • Press the field below Password and key in the password for your Telstra email account.
    • Press next.
  • 5
    Select account type
    • Press Internet email.
  • 6
    Enter email account name
    • Press the field below Account name and key in a name for the email account.
  • 7
    Enter sender name
    • Press the field below Your name and key in the required sender name.
  • 8
    Enter incoming server
    • Press the field below Incoming email server and key in imap.telstra.com
  • 9
    Select server type
    • Press the field below Account type.
    • Press IMAP4.
  • 10
    Enter username
    • Press the field below Username and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 11
    Enter outgoing server
    • Press the field below Outgoing (SMTP) email server and key in smtp.telstra.com
  • 12
    Turn on SMTP authentication
    • Press Outgoing server requires authentication to turn on SMTP authentication.
    • When the box next to the menu item is ticked (V), SMTP authentication is turned on.
    • Follow the instructions on the display to key in the username and password for your email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 13
    Edit advanced settings
    • Press advanced settings.
  • 14
    Turn on SSL encryption
    • Press Require SSL for incoming email and Require SSL for outgoing email to turn on SSL encryption.
    • When the box next to the menu items is ticked (V), SSL encryption is turned off.
  • 15
    Select setting for retrieving new email
    • Press the field below Download new content.
    • Press the required period or manually.
  • 16
    Select period for retrieving email
    • Press the field below Download email from.
    • Press the required period or any time.
  • 17
    Activate email account
    • Press sign in.
    • Wait while the email account is activated.
  • 18
    Exit
    • Press the Home key to return to standby mode.