Turn your phone on and off

Before you can turn on your phone, you need to insert your SIM into your phone.

If you're asked to key in your PIN, do so and press arrow right.
Press and drag the circle downwards.
  • 1
    Turn on your phone
    • Press and hold the Side key until your phone is turned on.
  • 2
    Enter your PIN
    • If you're asked to key in your PIN, do so and press arrow right.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If the wrong PUK is entered ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Turn off your phone
    • Press the Side key.
    • Simultaneously, press and hold the upper part of the Volume key and keep them both pressed.
    • Press and drag the circle downwards.