I can't use my phone's internet connection
Set up your phone for internet
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1Find "Access point names"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Mobile network.
- Press the name of your SIM.
- Press Access point names.
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2Create new data connection
- Press the new data connection icon.
- Press the field below "Name" and key in Telstra Internet.
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3Enter APN
- Press the field below "APN" and key in telstra.wap.
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4Enter country code
- Press the field below "MCC" and key in 505.
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5Enter network code
- Press the field below "MNC" and key in 01.
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6Select authentication type
- Press Authentication type.
- Press None.
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7Enter APN type
- Press the field below "APN type" and key in default.
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8Save data connection
- Press the save icon.
- Press the field next to the data connection to activate it.
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9Return to the home screen
- Press the Home key to return to the home screen.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.