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OPPO Find X2 Neo 5G

Android 10.0
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I can't send and receive email

Your phone hasn't been correctly set up for POP3 email
The email isn't written correctly
The incoming or outgoing mail server isn't available
Your phone hasn't been correctly set up for Telstra Mail

Set up your phone for Telstra Mail

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Users & Accounts.
Press Add Account.
Press IMAP/POP3.
Press the field below
Press Account Password and key in the password for your Telstra email account.
Press Sign In.
Press Sender Name and key in the required sender name.
Press OK.
Press Done.
Slide your finger right starting from the left side of the screen.
Press Settings.
Press Notifications.
Press the indicator next to
Press the Return key.
Press the required email account.
Press Account and key in the required name.
Press OK.
Press Sync Frequency.
Press the required setting.
Press Manual Setup.
Press Advanced Settings.
Press Username and key in the username for your Telstra email account.
Press Incoming Server and key in imap.telstra.com.
imap.telstra.com
Press Port and key in 993.
993
Press Outgoing Server and key in smtp.telstra.com.
smtp.telstra.com
Press Port and key in 465.
465
Press Username and key in the username for your Telstra email account.
Press Password and key in the password for your Telstra email account.
Press Sign In.
Press the Home key to return to the home screen.
  • 1
    Find "Users & Accounts"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Users & Accounts.
  • 2
    Create new email account
    • Press Add Account.
  • 3
    Select server type
    • Press IMAP/POP3.
  • 4
    Enter email address
    • Press the field below "Email Account" and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 5
    Enter password
    • Press Account Password and key in the password for your Telstra email account.
    • Press Sign In.
  • 6
    Key in sender name
    • Press Sender Name and key in the required sender name.
    • Press OK.
    • Press Done.
  • 7
    Turn email notifications on or off
    • Slide your finger right starting from the left side of the screen.
    • Press Settings.
    • Press Notifications.
    • Press the indicator next to "Allow Notifications" to turn the function on or off.
    • Press the Return key.
  • 8
    Enter email account name
    • Press the required email account.
    • Press Account and key in the required name.
    • Press OK.
  • 9
    Select setting for retrieval of new email
    • Press Sync Frequency.
    • Press the required setting.
  • 10
    Enter username
    • Press Manual Setup.
    • Press Advanced Settings.
    • Press Username and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 11
    Enter incoming server
    • Press Incoming Server and key in imap.telstra.com.
  • 12
    Enter incoming port
    • Press Port and key in 993.
  • 13
    Enter outgoing server
    • Press Outgoing Server and key in smtp.telstra.com.
  • 14
    Enter outgoing port
    • Press Port and key in 465.
  • 15
    Turn on SMTP authentication
    • Press Username and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press Password and key in the password for your Telstra email account.
    • Press Sign In.
  • 16
    Return to the home screen
    • Press the Home key to return to the home screen.

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Your phone hasn't been correctly set up for IMAP email

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.

No