I can't send and receive picture messages

Turn data roaming on or off

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press SIM Card & Mobile Data.
Press the name of your SIM.
Press the indicator next to
If you turn on the function, press Turn On.
Press the Home key to return to the home screen.
  • 1
    Find "SIM Card & Mobile Data"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press SIM Card & Mobile Data.
  • 2
    Turn data roaming on or off
    • Press the name of your SIM.
    • Press the indicator next to "Data Roaming" to turn the function on or off.
    • If you turn on the function, press Turn On.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.