Reset network settings
If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.
-
1Find "Reset"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press General management.
- Press Reset.
-
2Reset mobile network settings
- Press Reset mobile network settings.
- Press Reset settings.
- Press Reset.
-
Please note that all saved APN connections, you've created, are deleted.
-
3Reset network settings
- Press Reset Wi-Fi and Bluetooth settings.
- Press Reset settings.
-
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
-
4Return to the home screen
- Press the Home key to return to the home screen.