Reset network settings

If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press General management.
Press Reset.
Press Reset mobile network settings.
Press Reset settings.
Press Reset.
Press Reset Wi-Fi and Bluetooth settings.
Press Reset settings.
Press the Home key to return to the home screen.
  • 1
    Find "Reset"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press General management.
    • Press Reset.
  • 2
    Reset mobile network settings
    • Press Reset mobile network settings.
    • Press Reset settings.
    • Press Reset.
    • Please note that all saved APN connections, you've created, are deleted.
  • 3
    Reset network settings
    • Press Reset Wi-Fi and Bluetooth settings.
    • Press Reset settings.
    • Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.