Back up phone memory

Before updating the phone software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects or crashes.

1 of 11 steps Go to www.samsung.com on your computer.Find the download section on the web page to download Samsung Kies 3.Download and install Samsung Kies 3.
2 of 11 steps Connect the data cable to the socket and to your computer's USB port.
3 of 11 steps Slide your finger down the display starting from the top edge of your phone.
4 of 11 steps Press Connected as a media device.
5 of 11 steps Press Media device (MTP) until the function is turned on.
6 of 11 steps Start the program Samsung Kies 3 on your computer.
7 of 11 steps Click your phone on the list of connected devices.
8 of 11 steps Click Back up/Restore.
9 of 11 steps Click Select all items to select all files.
10 of 11 steps Click Backup.
11 of 11 steps Click OK.