Personal Home Support Centre Device Guides Samsung Galaxy A5 (2016) Messaging & email I can't send and receive text messages

Samsung Galaxy A5 (2016)

Android 5.1.1
Back to section Messaging & email

I can't send and receive text messages

The message centre number is incorrect

Set up your phone for text messaging

Press Messages.
Press MORE.
Press Settings.
Press More settings.
Press Text messages.
Press Message centre.
Key in +61418706700 and press SET.
+61418706700
Press the Home key to return to the home screen.
  • 1
    Find "Message centre"
    • Press Messages.
    • Press MORE.
    • Press Settings.
    • Press More settings.
    • Press Text messages.
    • Press Message centre.
  • 2
    Set the message centre number
    • Key in +61418706700 and press SET.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
The text message isn't written correctly
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive text messages.

No