Personal Home Support Centre Device Guides Samsung Galaxy J3 Calls, contacts & calendar I can't make video calls

Samsung Galaxy J3

Android 5.1.1
Back to section Calls, contacts & calendar

I can't make video calls

Video calls are not supported by the network
The phone is set to use the wrong network mode
The recipient's network doesn't support video calls
The video call is made incorrectly

Make a video call

Press Phone.
Press the keypad icon.
Key in the required number and press the video call icon.
Press Switch to switch between the front and the back camera.
Press the end call icon.
Press the Home key to return to the home screen.
  • 1
    Make a video call
    • Press Phone.
    • Press the keypad icon.
    • Key in the required number and press the video call icon.
  • 2
    Switch camera
    • Press Switch to switch between the front and the back camera.
  • 3
    End call
    • Press the end call icon.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

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