Samsung Galaxy Note10+

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My phone doesn't respond

If your phone stops responding while you're using it, there may be several causes of the problem.

If the screen lock is turned on, you can't use the phone's screen and keys.

Solution: Turn screen lock on or off

Briefly press the Side key.

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If your phone freezes, it may help restarting it.

Solution: Restart your phone

Press and hold the Side key.

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