Back up phone memory

You can back up the phone memory to ensure that no data is lost when you update your phone's software or if you lose your phone.

Press ALLOW and wait while the phone memory is backed up.
  • 1
    Connect phone and computer
    • Connect the data cable to the socket and to your computer's USB port.
  • 2
    Back up phone memory
    • Start the program Smart Switch on your computer. If you haven't installed the program on your computer, go to www.samsung.com and find the download section to download it. When you've downloaded the program, install it on your computer.
    • Click Backup.
    • Press ALLOW and wait while the phone memory is backed up.