I can't use my phone's internet connection
Set up your phone for internet
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1Find "Access Point Names"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Connections.
- Press Mobile networks.
- Press Access Point Names.
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2Create new data connection
- Press ADD.
- Press Name.
- Key in Telstra Internet and press OK.
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3Enter APN
- Press APN.
- Key in telstra.wap and press OK.
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4Enter country code
- Press MCC.
- Key in 505 and press OK.
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5Enter network code
- Press MNC.
- Key in 01 and press OK.
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6Select authentication type
- Press Authentication type.
- Press None.
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7Select APN type
- Press APN type.
- Key in default and press OK.
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8Save data connection
- Press the menu icon.
- Press Save.
- Press the field next to the data connection to activate it.
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9Return to the home screen
- Press the Home key to return to the home screen.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.