Set up your phone for Exchange email
You can set up your phone to send and receive email from your Exchange email account, such as your work email. Remember, you need to set up your phone for internet.
Select an alternative email configuration:
- Set up your phone for Telstra Mail
- Set up your phone for email
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1Find "Access Point Names"
- Press Apps.
- Press Settings.
- Press More settings.
- Press Mobile networks.
- Press Access Point Names.
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2Create new data connection
- Press the Menu key.
- Press New APN.
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3Enter data connection name
- Press Name.
- Key in Telstra Mail and press OK.
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4Enter APN
- Press APN. If you're on a pay monthly price plan:
- Key in telstra.wap and press OK.
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An APN is used to establish a data connection.
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5Enter country code
- Press MCC.
- Key in 505 and press OK.
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6Enter network code
- Press MNC.
- Key in 01 and press OK.
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7Select authentication type
- Press Authentication type.
- Press None.
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8Select APN type
- Press APN type.
- Key in default and press OK.
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9Save and activate data connection
- Press the Menu key.
- Press Save.
- Press the field next to Telstra Mail to fill in the field.
- Press the Home key to return to standby mode.
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10Find "Email"
- Press Apps.
- Press Email.
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If email accounts have been created already, press the Menu key. Press Settings. Press the add account icon.
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11Enter email address
- Press account@example.com and key in your email address.
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12Enter password
- Press Password and key in your password.
- Press Manual setup.
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13Select account type
- Press Microsoft Exchange ActiveSync.
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14Enter domain and username
- Press the field below Domain\user name.
- Enter domain and username separated by a "\".
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15Enter server address
- Press the field below Exchange server and key in the server address.
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16Turn SSL encryption on or off
- Press Use secure connection (SSL) to turn SSL encryption on or off.
- When the box next to the menu item is ticked (V), the function is turned on.
- Press Next.
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17Select interval for synchronisation
- Press the drop down list below Peak schedule and Off-peak schedule.
- Press Push, Manual or the required interval.
- Please note:
- Each time your phone connects to the server to synchronise, data charges will apply.
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18Select settings for synchronisation of email
- Press Period to sync Email.
- Press the required setting.
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19Select setting for email retrieval size
- Press Emails retrieval size.
- Press the required setting.
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20Select setting for synchronisation of calendar
- Press Period to sync Calendar.
- Press the required setting.
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21Select data types for synchronisation
- Press one of the following data types to turn synchronisation on or off:
- Sync Email
- Sync Contacts
- Sync Calendar
- Sync Task
- When a menu item is ticked (V) synchronisation is turned on.
- Press Next.
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22Enter account name
- Press the field below Give this account a name (Optional) and key in the required name.
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23Finish setup
- Press Done.
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24Exit
- Press the Home key to return to standby mode.