Samsung Galaxy S10 5G

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet

Previous step

Telstra Internet

telstra.wap

505

01

Next step

Step 1 of 22

Step 1 of 22

1. Find "Access Point Names"

Slide two fingers downwards starting from the top of the screen.

1. Slide two fingers downwards starting from the top of the screen.
2. Press the settings icon.
3. Press Connections.
4. Press Mobile networks.
5. Press Access Point Names.
6. Press Add.
7. Press Name.
8. Key in Telstra Internet and press OK.
9. Press APN.
10. Key in telstra.wap and press OK.
11. Press MCC.
12. Key in 505 and press OK.
13. Press MNC.
14. Key in 01 and press OK.
15. Press Authentication type.
16. Press None.
17. Press APN type.
18. Press Internet.
19. Press the menu icon.
20. Press Save.
21. Press the field next to the data connection to activate it.
22. Press the Home key to return to the home screen.

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn mobile data on or off

Previous step

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Step 1 of 3

Step 1 of 3

1. Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

1. Slide two fingers downwards starting from the top of the screen.
2. Press the mobile data icon to turn the function on or off.
3. Press the Home key to return to the home screen.

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn data roaming on or off

Previous step

Next step

Step 1 of 6

Step 1 of 6

1. Find "Mobile networks"

Slide two fingers downwards starting from the top of the screen.

1. Slide two fingers downwards starting from the top of the screen.
2. Press the settings icon.
3. Press Connections.
4. Press Mobile networks.
5. Press the indicator next to "Data roaming" to turn the function on or off.
6. Press the Home key to return to the home screen.

If there's an error in the operating system on your phone, it may help restarting it.

Solution: Restart your phone