Set up your phone for Telstra Mail
You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for IMAP email
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1Find "Accounts"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Accounts and backup.
- Press Accounts.
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2Create new email account
- Press Add account.
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3Select server type
- Press Personal (IMAP).
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4Enter email address
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Press the field below "Enter your email address" and key in your Telstra email address.
E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
- Press NEXT.
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Press the field below "Enter your email address" and key in your Telstra email address.
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5Enter password
- Press the field below "Password" and key in the password for your Telstra email account.
- Press NEXT.
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6Enter username
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Press the field below "Username" and key in the username for your Telstra email account.
The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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Press the field below "Username" and key in the username for your Telstra email account.
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7Enter incoming server
- Press the field below "Server" and key in imap.telstra.com.
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8Enter incoming port
- Press the field below "Port" and key in 993.
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9Turn on encryption of incoming email
- Press the drop down list below "Security type".
- Press SSL /TLS (accept all certificates).
- Press NEXT.
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10Turn on SMTP authentication
- Press the indicator next to "Require sign-in" to turn on the function.
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Press the field below "Username" and key in the username for your Telstra email account.
The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
- Press the field below "Password" and key in the password for your Telstra email account.
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11Enter outgoing server
- Press the field below "SMTP server" and key in smtp.telstra.com.
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12Enter outgoing port
- Press the field below "Port" and key in 993.
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13Turn on encryption of outgoing email
- Press the drop down list below "Security type".
- Press SSL/TLS (accept all certificates).
- Press NEXT.
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14Select settings for retrieval of new email
- Press the drop down list below "Sync frequency:".
- Press the required setting.
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15Turn email notifications on or off
- Press the field next to "Notify me when emails arrive" to turn the function on or off.
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16Turn on email synchronisation
- Press the field next to "Sync email for this account" to turn on the function.
- Press NEXT.
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17Enter email account name
- Press the field below "Account name (optional)" and key in the required name.
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18Key in sender name
- Press Your name and key in the required sender name.
- Press NEXT.
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19Return to the home screen
- Press the Home key to return to the home screen.