I can't install an app
Uninstall apps
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1Find "Play Store"
- Slide your finger upwards on the screen.
- Press Play Store.
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2Uninstall apps
- Slide your finger right starting from the left side of the screen.
- Press My apps & games.
- Press Installed.
- Press the required app.
- Press Uninstall.
- Press OK.
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3Return to the home screen
- Press the Home key to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.