Change PIN
The PIN protects your SIM from unauthorised use if your phone should get stolen. You can change your PIN to a PIN easier to remember of your choice. You need to turn on use of PIN before you can change your PIN.
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1Find "Set up SIM card lock"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Biometrics and security.
- Press Other security settings.
- Press Set up SIM card lock.
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2Change PIN
- Press the required SIM.
- Press Change SIM card PIN.
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Key in your current PIN and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
- Key in a new four-digit PIN and press OK.
- Key in the new PIN again and press OK.
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3Return to the home screen
- Press the Home key to return to the home screen.