Retrieve PUK code and unlock SIM
If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. You can get your PUK on Telstra's web page.
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1 of 4 steps
The display tells you that your SIM is blocked.
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2 of 4 steps
Key in the PUK and press OK.
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3 of 4 steps
Key in a new four-digit PIN and press OK.
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4 of 4 steps
Key in the new PIN again and press OK.The phone is ready for use.
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