Personal Home Support Centre Device Guides Samsung Galaxy S7 edge Basic functions My phone doesn't respond

Samsung Galaxy S7 edge

Android 6.0
Back to section Basic functions

My phone doesn't respond

The screen lock is turned on
There's an error in the operating system on your phone

Restart your phone

  • 1
    Restart your phone
    • Press and hold On/Off.
    • Simultaneously, press and hold the Bottom volume key until your phone is restarted.

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