Samsung Galaxy S8

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Image 1: Samsung Galaxy S8 in Black
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My phone doesn't respond

If your phone stops responding while you're using it, there may be several causes of the problem.

If the screen lock is turned on, you can't use the phone's screen and keys.

Solution: Turn screen lock on or off

Briefly press On/Off.

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If your phone freezes, it may help restarting it.

Solution: Restart your phone

Press and hold On/Off.

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