I can't turn on my tablet

Turn your tablet on and off

If you're asked to key in your PIN, do so and press OK.
Press Power off.
Press Power off.
  • 1
    Turn on your tablet
    • Press and hold On/Off until your tablet is turned on.
  • 2
    Enter your PIN
    • If you're asked to key in your PIN, do so and press OK.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Turn off your tablet
    • Press and hold On/Off until a pop-up menu is displayed.
    • Press Power off.
    • Press Power off.