I can't turn on my tablet

Turn your tablet on and off

If you're asked to key in your PIN, do so and press OK.
Slide two fingers downwards starting from the top of the screen.
Press the power off icon.
Press Power off.
Press Power off.
  • 1
    Turn on your tablet
    • Press and hold the Side key until your tablet is turned on.
  • 2
    Enter your PIN
    • If you're asked to key in your PIN, do so and press OK.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Turn off your tablet
    • Slide two fingers downwards starting from the top of the screen.
    • Press the power off icon.
    • Press Power off.
    • Press Power off.