Reset network settings

If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press General management.
Press Reset.
Press Reset network settings.
Press Reset settings.
Press Reset.
Press the Home key to return to the home screen.
  • 1
    Find "Reset network settings"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press General management.
    • Press Reset.
    • Press Reset network settings.
  • 2
    Reset network settings
    • Press Reset settings.
    • Press Reset.
    • Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.