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Help & support guides for your Sony Xperia XZ Premium
My phone's battery life is short
If the phone uses too much power and the battery life is short, there may be several causes of the problem.
If live wallpapers are turned on, the power consumption may increase.
Solution: Turn off live wallpapers.
If automatic content synchronisation is turned on, the power consumption may increase.
Solution: Turn automatic synchronisation of content on or off
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts & sync.
Press the menu icon.
Press Auto-sync data to turn the function on or off.
If you turn on the function, press OK.
If you turn off the function, press OK.
Press the Home key to return to the home screen.
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If automatic app update is turned on, the power consumption may increase.
Solution: Turn automatic update of apps on or off
Press Apps.
Press Play Store.
Slide your finger right starting from the left side of the screen.
Press Settings.
Press Auto-update apps.
Press Do not auto-update apps to turn off the function.
Press Auto-update apps over Wi-Fi only to turn on the function.
Press the Home key to return to the home screen.
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If notifications are turned on, the power consumption may increase.
Solution: Turn notifications on or off
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Nofications.
Press the required app.
Press the indicator next to "Block all" to turn the function on or off.
Press the Home key to return to the home screen.
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If mobile data is turned on, the power consumption may increase because various apps on the phone keep sending and receiving data.
Solution: Turn mobile data on or off
Slide two fingers downwards starting from the top of the screen.
Press Mobile data to turn the function on or off.
Press the Home key to return to the home screen.
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If the battery is faulty, the battery life is reduced.
Solution: Go to the manufacturer's web page to see if it's possible to change the battery.
You can reduce the power consumption by turning on Low Power Mode.
Solution: Extend the battery life
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Battery.
Press the required setting.
Press the indicator to turn on the function.
Press the required setting.
Press the Home key to return to the home screen.
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If you've used many apps on the phone, the power consumption may increase because the apps keep running in the background.
Solution: End running applications
Press the Application key.
To end one running application, slide your finger right on the required application.
To end all running applications, press CLEAR ALL.
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If GPS is turned on on the phone, the power consumption may increase.
Solution: Turn GPS on or off
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Location.
Press the indicator to turn the function on or off.
If you turn on geotagging, your phone can find your position using GPS. If you turn off the function, you can't use any GPS functions on your phone.
Press Mode.
If you select High accuracy, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
If you select Battery saving, your phone can find your approximate position using the mobile network and nearby Wi-Fi networks.
If you select Device only, your phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.
Press the Home key to return to the home screen.
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