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I can't use my phone as a Wi-Fi hotspot

The password used on the other device is incorrect
Wi-Fi hotspot isn't used correctly

Set up and use your phone as a Wi-Fi hotspot

Telstra Dave
  • 1
    Find "CONFIGURE"
    • Slide your finger down the display starting from the top edge of your phone.
      Press the settings icon.
    • Press Portable hotspot.
    • Press CONFIGURE.
  • 2
    Select settings for Wi-Fi hotspot
    • Press the field below "Network SSID" and key in the required name for the Wi-Fi hotspot.
    • Press the field below "Security".
    • If you don't want to password protect your Wi-Fi hotspot:
      Press Open.
    • If you want to password protect your Wi-Fi hotspot:
      Press WPA2 PSK.
    • Press the field below "Password" and key in the required password.
    • Press Save.
  • 3
    Turn on Wi-Fi hotspot
    • Press the indicator next to "Wi-Fi hotspot" until the display tells you that the function is turned on.
  • 4
    Establish connection
    • Do the following on the device which is to connect to your Wi-Fi hotspot:
      Turn on Wi-Fi.
      Find the list of available Wi-Fi networks.
      Select the network name you keyed in in step 2.
      Key in the password you selected in step 2 and establish a connection to the Wi-Fi hotspot.
      When the connection is established, you can access the internet from the other device.
  • 5
    Return to the home screen
    • Press the Home key to return to the home screen.

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Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a Wi-Fi hotspot.

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