I can't install an app
Install and use apps from Google Play
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1Find "Play Store"
- Press the menu icon.
- Press Play Store.
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2Find app
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To search by category:
Press APPS or GAMES. -
Press CATEGORIES.
Go to the required category. -
To search by name:
Press the search icon. - Key in the name of the required app and press the search icon.
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To search by category:
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3Download and install app
- Press the required app.
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To download a free app:
Press INSTALL. - Press ACCEPT.
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To buy an app:
Press the price. -
Follow the instructions on the display to install the app.
Press the Home key to return to the home screen.
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4Use app
- Press the menu icon.
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Press the app you've just installed.
Follow the instructions on the display to use the app.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.