I can't install an app

Activate Google account on phone

  • 1
    Find "the settings icon"
    • Slide your finger down the display starting from the top edge of your phone.
      Press the settings icon.
  • 2
    Start activation
    • Press Add account.
    • Press Google.
    • Press Existing.
    • To create a new account: Press New. Follow the instructions on the display to create a new account.
  • 3
    Activate Google account
    • Press Email and key in the username for your Google account.
    • Press Password and key in the password for your Google account.
    • Press arrow right.
    • Press OK.
      Follow the instructions on the display to select settings for your Google account.
  • 4
    Return to the home screen
    • Press the Home key several times to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.