Personal Home Support Centre Device Guides Telstra Dave Internet & entertainment I can't use my phone's internet connection

Telstra Dave

Back to section Internet & entertainment

I can't use my phone's internet connection

Not adequate network coverage
No connection to a Wi-Fi network is established
Data roaming is turned off
The phone is connected to a Wi-Fi network, but you're not logged on
The selected network is out of range
Flight mode is turned on
Mobile data is turned off
Your phone has not been correctly set up for internet
Wi-Fi is turned off

Turn Wi-Fi on or off

  • 1
    Turn Wi-Fi on or off
    • Slide your finger down the display starting from the top edge of your phone.
      Press Wi-Fi to turn the function on or off.
  • 2
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No