Turn your phone on and off
See how to turn your phone on and off. To use mobile network services on your phone, you need to insert your SIM into your phone.
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1Turn on your phone
- Press and hold On/Off until your phone is turned on.
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2Enter your PIN
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If you're asked to key in your PIN, do so and press arrow right.
If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you need a new SIM from Telstra.
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If you're asked to key in your PIN, do so and press arrow right.
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3Turn off your phone
- Press and hold On/Off.
- Press Power off.
- Press Touch to power off.