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Help & support guides for your Apple iPhone 12
Getting started
Basic functions
Calls, contacts & calendar
Messaging & email
Internet & entertainment
Data & wireless
Popular apps
Internet & entertainment
Troubleshooting
I can't use my phone's internet connection
Internet
Set up your phone for internet
Use internet browser
Clear browser data
Apps
Use App Library
Install apps from App Store
Uninstall apps
Turn Offload Unused Apps on or off
Turn automatic update of apps on or off
Select settings for background refresh of apps
Use Exposure Notifications
Camera, pictures & video clips
Use camera
Use video recorder
View pictures and videos
Send picture or video in a picture message
Send picture or video in an email
Music
Use music player
GPS, maps & navigation
Turn GPS on or off
Screen Time
Select Screen Time settings
Use Screen Time
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