Personal Home Support Centre Device Guides Google Pixel 5 Messaging & email Set up your phone for IMAP email

Google Pixel 5

Android 11.0
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Set up your phone for IMAP email

You can set up your phone to send and receive email from your email accounts. Using IMAP, your email are kept on the server and are synchronised between all of your devices. It is therefore possible to access your email from different devices. To set up your phone for IMAP email, you need to set up your phone for internet.
Select an alternative email configuration:
- Set up your phone for Telstra Mail
- Set up your phone for POP3 email
- Set up your phone for Exchange email

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Accounts.
Press Add account.
Press Personal (IMAP).
Press the field below
Press NEXT.
Press the field below
Press NEXT.
If this screen is displayed, your email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
Press the field below
Press the field below
Press the field below
143
Press NEXT.
Press the indicator next to
Press the field below
Press the field below
Press the field below
Press the field below
25
Press NEXT.
Press the drop down list below
Press the required setting.
Press the field next to
Press the field next to
Press NEXT.
Press the field below
Press Your name and key in the required sender name.
Press NEXT.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Accounts"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Accounts.
  • 2
    Create new email account
    • Press Add account.
  • 3
    Select server type
    • Press Personal (IMAP).
  • 4
    Enter email address
    • Press the field below "Enter your email address" and key in your email address.
    • Press NEXT.
  • 5
    Enter password
    • Press the field below "Password" and key in the password for your email account.
    • Press NEXT.
    • If this screen is displayed, your email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
  • 6
    Enter username
    • Press the field below "Username" and key in the username for your email account.
  • 7
    Enter incoming server
    • Press the field below "Server" and key in the name of your email provider's incoming server.
  • 8
    Enter incoming port
    • Press the field below "Port" and key in 143.
    • Press NEXT.
  • 9
    Turn on SMTP authentication
    • Press the indicator next to "Require sign-in" to turn on the function.
    • Press the field below "Username" and key in the username for your email provider's outgoing server.
    • Press the field below "Password" and key in the password for your email provider's outgoing server.
  • 10
    Enter outgoing server
    • Press the field below "SMTP server" and key in the name of your email provider's outgoing server.
  • 11
    Enter outgoing port
    • Press the field below "Port" and key in 25.
    • Press NEXT.
  • 12
    Select setting for retrieval of new email
    • Press the drop down list below "Sync frequency:".
    • Press the required setting.
  • 13
    Turn email notifications on or off
    • Press the field next to "Notify me when emails arrive" to turn the function on or off.
  • 14
    Turn on email synchronisation
    • Press the field next to "Sync email for this account" to turn on the function.
    • Press NEXT.
  • 15
    Enter email account name
    • Press the field below "Account name (optional)" and key in the required name.
  • 16
    Key in sender name
    • Press Your name and key in the required sender name.
    • Press NEXT.
  • 17
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.