Reset network settings
If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.
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1Find "Reset options"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press System.
- Press Reset options.
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2Reset mobile network settings
- Press Reset mobile network settings.
- Press Reset settings.
- Press Reset settings.
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Please note that all saved APN connections, you've created, are deleted.
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3Reset network settings
- Press Reset Bluetooth and Wi-Fi.
- Press Reset.
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Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
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4Return to the home screen
- Slide your finger upwards starting from the bottom of the screen to return to the home screen.