Browse via device topic

Restore factory default settings

When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.
All phone data will be deleted. Data on your SIM isn't deleted.

Press the menu icon.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra