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I can't send and receive picture messages

If you can't send and receive picture messages, there may be several causes of the problem.

Solution: Write and send picture messages

Press the menu icon.

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Solution: Turn data roaming on or off

Press the menu icon.

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Solution: Write and send picture messages

Press the menu icon.

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Solution: Activate or deactivate data connections

Press the menu icon.

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Solution: Set up your phone for picture messaging

Press the menu icon.

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