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HTC One

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Set up your phone for email

You can set up your phone to send and receive email from your email accounts, such as Gmail or email accounts using your own email provider. Follow these instructions to set up the phone for email.
You need to set up your phone for internet to use this function. Click here for information on how to set up your phone for internet.

Select an alternative email configuration:
- Set up your phone for Telstra Mail
- Set up your phone for Exchange email

HTC One
HTC One
HTC One
HTC One
  • 1
    Find "Mail"
    • Press the menu icon.
    • Press Mail.
  • 2
    Create new email account
    • Press the required provider or Other (POP3/IMAP).
    • If an email account has been created already, do the following instead:Press the menu icon. Press Add account. Press the required provider or Other (POP3/IMAP).
  • 3
    Enter email address
    • Key in your email address.
  • 4
    Enter password
    • Press Password and key in the password for your email account.
    • Press NEXT.
    • If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.
  • 5
    Select server type
    • Press the field below "PROTOCOL".
    • Press POP.
  • 6
    Enter username
    • Key in the username for your email account.
  • 7
    Enter incoming server
    • Press the field below "POP SERVER" and key in the name or the IP address of your email provider's incoming server.
  • 8
    Turn off encryption of incoming email
    • Press the field below "SECURITY TYPE".
    • Press None.
  • 9
    Enter incoming port
    • Press the field below "SERVER PORT" and key in 110
    • Press NEXT.
  • 10
    Turn SMTP authentication on or off
    • Press Login required to turn the function on or off.
    • If you turn on SMTP authentication, you need to key in username and password for your email provider's outgoing server.
  • 11
    Enter outgoing server
    • Press the field below "SMTP SERVER" and key in the name of your email provider's outgoing server.
  • 12
    Turn off encryption of outgoing email
    • Press the field below "SECURITY TYPE".
    • Press None.
  • 13
    Enter outgoing port
    • Press the field below "SERVER PORT" and key in 25
    • Press NEXT.
  • 14
    Enter email account name
    • Key in a name for your email account
  • 15
    Enter sender name
    • Press the field below "YOUR NAME" and key in the required sender name.
  • 16
    Finish setup
    • Press FINISH SETUP.
    • Wait while your phone retrieves new email.
  • 17
    Select setting for synchronisation during peak hours
    • Press the menu icon.
    • Press Settings.
    • Press Sync, Send & Receive.
    • Press Peak time sync.
    • Press Smart Sync, Manual or the required interval.
  • 18
    Select setting for synchronisation during off-peak hours
    • Press Off-peak sync.
    • Press Smart Sync, Manual or the required interval.
  • 19
    Select period for synchronisation of email
    • Press Download options.
    • Press the required setting.
    • Press the Return key several times to return to the inbox.
  • 20
    Return to the home screen
    • Press the Home key several times to return to the home screen.