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HTC One

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Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Exchange email

HTC One
HTC One
HTC One
HTC One
  • 1
    Find "Mail"
    • Press the menu icon.
    • Press Mail.
  • 2
    Create new email account
    • Press Other (POP3/IMAP).
    • If an email account has been created already, do the following instead:Press the menu icon. Press Add account. Press Other (POP3/IMAP).
  • 3
    Enter email address
    • Key in your Telstra email address.
  • 4
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press MANUAL SETUP.
  • 5
    Select server type
    • Press the field below "PROTOCOL".
    • Press IMAP.
  • 6
    Enter username
    • Key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 7
    Enter incoming server
    • Press the field below "IMAP SERVER" and key in imap.telstra.com
  • 8
    Turn on encryption of incoming email
    • Press the field below "SECURITY TYPE".
    • Press SSL (accept all certificates).
  • 9
    Enter incoming port
    • Press the field below "SERVER PORT" and key in 993
    • Press NEXT.
  • 10
    Turn on SMTP authentication
    • Press Login required to turn on the function.
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 11
    Enter outgoing server
    • Press the field below "SMTP SERVER" and key in smtp.telstra.com
  • 12
    Turn on encryption of outgoing email
    • Press the field below "SECURITY TYPE".
    • Press SSL (accept all certificates).
  • 13
    Enter outgoing port
    • Press the field below "SERVER PORT" and key in 465
    • Press NEXT.
  • 14
    Enter email account name
    • Key in a name for your email account.
  • 15
    Enter sender name
    • Press the field below "YOUR NAME" and key in the required sender name.
  • 16
    Finish setup
    • Press FINISH SETUP.
    • Wait while your phone retrieves new email.
  • 17
    Select setting for synchronisation during peak hours
    • Press the menu icon.
    • Press Settings.
    • Press Sync, Send & Receive.
    • Press Peak time sync.
    • Press Smart Sync, Manual or the required interval.
  • 18
    Select setting for synchronisation during off-peak hours
    • Press Off-peak sync.
    • Press Smart Sync, Manual or the required interval.
  • 19
    Select period for synchronisation of email
    • Press Download options.
    • Press the required setting.
    • Press the Return key several times to return to the inbox.
  • 20
    Return to the home screen
    • Press the Home key several times to return to the home screen.