If you have problems receiving voice calls, there may be several causes of the problem.
Your missed calls are diverted after a specified number of seconds. If your calls are diverted too fast, you need to select a longer period of time.
Solution: Divert calls to MessageBank®
Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call forwarding.
Press the required divert type.
If you divert missed calls, you need to select a delay for the divert. Press the drop down list below "DELAY" and follow the instructions on the screen to select a delay for the divert.
+61101
+61101
Key in +61101 and press ENABLE.
Press the Home key to return to the home screen.
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If divert of all calls is turned on, you can't receive any calls on your phone.
Solution: Cancel all diverts
Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call forwarding.
Press the required divert type.
Press DISABLE.
Press the Home key to return to the home screen.
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If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.
Solution: Restart your phone
Press and hold On/Off.
Simultaneously, press and hold the lower part of the Volume key until your phone restarts.
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If barring of incoming calls is turned on, you can't receive any calls on your phone.
Solution: Turn call barring on or off
Slide two fingers downwards starting from the top of the screen.
