Personal Home Support Centre Device Guides HTC U11 Calls & contacts I can't receive any voice calls

HTC U11

Android 7.1
Back to section Calls & contacts

I can't receive any voice calls

Missed calls are diverted too fast

Divert calls to MessageBank®

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call forwarding.
Press the required divert type.
If you divert missed calls, you need to select a delay for the divert. Press the drop down list below
Key in +61101 and press ENABLE.
+61101
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Call.
    • Press Call forwarding.
  • 2
    Divert calls to MessageBank®
    • Press the required divert type.
    • If you divert missed calls, you need to select a delay for the divert. Press the drop down list below "DELAY" and follow the instructions on the screen to select a delay for the divert.
    • Key in +61101 and press ENABLE.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
Call divert is turned on
There's a connection error
Barring of incoming calls is turned on

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No