Personal Home Support Centre Device Guides HTC U11 Calls & contacts I can't receive messages on my MessageBank®

HTC U11

Android 7.1
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I can't receive messages on my MessageBank®

Your MessageBank® hasn't been set up
Incoming calls aren't diverted to your MessageBank®

Divert calls to MessageBank®

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call forwarding.
Press the required divert type.
If you divert missed calls, you need to select a delay for the divert. Press the drop down list below
Key in +61101 and press ENABLE.
+61101
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Call.
    • Press Call forwarding.
  • 2
    Divert calls to MessageBank®
    • Press the required divert type.
    • If you divert missed calls, you need to select a delay for the divert. Press the drop down list below "DELAY" and follow the instructions on the screen to select a delay for the divert.
    • Key in +61101 and press ENABLE.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

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Your MessageBank® hasn't been activated